Tankers!
From update to update, World of Tanks becomes more and more interesting and multifaceted. We wish you successful battles, and also remind you that if you have any gaming questions or difficulties, you can contact the User Support Center (USC) or official project group on VKontakte, whose employees work around the clock and are ready to provide qualified assistance in any situation.
Below we will look at the most frequently asked questions related to the release of updates and possible solutions to them.
Performance. FPS drop
To get the most out of the available computer power and get comfortable game performance, it is very important to optimally configure the client configuration. To do this, it is recommended to use automatic detection of graphics settings. Open a tab in the game client Menu > Settings > Graphic arts, press the button Recommended, wait until the settings are completed and press Apply. The system will automatically select the most appropriate graphics quality for the game, based on the parameters of your computer.
If you are uncomfortable playing at the current FPS, change the graphics quality settings to lower ones.
If the game client stops starting, including if the graphics settings are set too high, try resetting the game client settings in the launcher:
- Launch the launcher
- Click on the arrow next to the “Play” button
- Select "Run game with graphics settings reset"
In many cases, you can solve problems with graphics in a game by updating your video card drivers. On the TsPP website you will find detailed instructions on how to do this for Nvidia and Radeon video cards.
Read more:
For correct and stable operation of the game client, we strongly recommend updating your video card drivers to the latest versions. To download drivers, use the search on the manufacturer’s website:
- Nvidia.
- AMD.
- Intel.
Articles on the User Support Center website will help you install drivers correctly:
If the game client stops starting, including due to too high graphics settings, try resetting the game client settings in the launcher:
- Launch the launcher.
- Click on the arrow next to the “Play” button.
- Select "Run game with graphics settings reset."
If you encounter technical problems after updating the game to the latest version, please submit a new request toUser Help Center. Read about how to do this inspecial instructions . In your application, describe in detail the problem that has arisen and list the actions you have already taken to resolve it. And also, if the game client was successfully updated to the current version, but there were difficulties launching it or during the game, attach a report from the WGCheck program to your application, which will help resolve the problem as quickly as possible. Before creating a ticket, make sure that the problem can be reproduced on the game client without modifications.
Launcher problems
We remind you that the game client can be updated automatically - you just need to enable the corresponding option in the launcher settings. All the details .
Sometimes you may experience problems downloading or installing an update. This article will help:
- Solving problems with an alternative installer (launcher).
Problems with Game Center
Problems associated with using modifications
Many people play World of Tanks using various client modifications. We remind you that they are not created by Wargaming, but by third-party developers and users. Therefore, when official World of Tanks updates are released, the game client may not work correctly with modified files: a drop in fps, client freezes and crashes, lack of textures in sniper mode, as well as a number of other problems.
In most cases, such problems can be solved by removing the game modification; sometimes this requires reinstalling the entire client. Issues related to modifications, as well as ways to solve problems, are discussed in more detail.
World of Tanks (WoT) is a multiplayer online game in the Game genre developed by Wargaming. The gameplay of the game consists of tank battles between two teams. To win, one of the teams must destroy all enemy equipment or fulfill the conditions of the regime.
The game uses its own client developed by Wargaming to download and update the game. Sometimes some users encounter an issue where WoT is not updated. It is this problem that can confuse many players, since without updates the game will not start, and it will be impossible to continue playing. This article will describe the initial measures that will help fix the problem if game updates are not installed.
WoT is not updating: what to do in this situation?
First of all, you need to try to find out the reason; usually the client displays an error message. By going to the official website, you can find your error number, and then look for an alternative method to solve it.
Sometimes there may not be an error, but the game still does not update, then you need to check the alerts of your antivirus, if the antivirus has blocked the update files, you need to disable it or add these files to the exclusion list. It is best to add files to the exclusion list, and the antivirus will no longer bother you. When turning off the antivirus during the update, you must understand that visiting unwanted sites and downloading anything can be dangerous for your computer, wait until the game is updated, and then, after turning the protection back on, continue working.
Damaged client
The cause may also be damage to client files. To fix this problem, you need to go into the client directory and completely remove it. After that, you need to go to the official World of Tanks website and download the new client, install and run the updates. By deleting the client, you don’t have to worry about your progress and achievements in the game; all files with your progress are stored on Wargaming servers.
Problems connecting to the server
Often a situation may arise when WoT is not updated. You may be disconnected from the server. This error may indicate problems connecting to the server. The cause is most often a poor Internet connection, so check your speed first.
If your Internet connection is normal, but the client still gives an error, then you need to go to the official WoT website and check the news, usually if the servers are unavailable, the developers publish information there, and the time when they will become available again will be indicated there.
Help on the forum
The World of Tanks game has an official forum where experienced players usually share their experiences, and there they sometimes ask for help from other users if WoT is not updated. Also on the forum you can download a ready-made game client with the latest updates installed using torrent networks. But when downloading something on the forum, you need to understand that the files posted there are unofficial and may contain viruses, so be sure to check the files for viruses, and then install them on your computer.
Share and win from 100 goldProbably many of you have encountered this problem in the game launcher: Critical error. Error starting the game. The application cannot continue running. Details in the log file
Let's look at the screenshot of the problem.
For example, I encountered it twice during my entire use of the game World of Tanks.
There are different solutions to this problem, from reinstalling the game to fiddling with the registry and updating Microsoft system files. All errors are written to a file WOTLauncher.log in the folder with the installed game (according to the standard C:\Games\World_of_Tanks)
These instructions are suitable for both checking the full version and updating. You can check the checksums in the file manager “ ” or with a separate utility “ ” ().
Initially, you should place the downloaded checksum file () in the same directory as the installer or patch file.
The file is relevant for version 0.8.6 and patch.
In "Total Commander"
1. Go to the folder with the checksum file, select it and run it;
2. Next, a window will appear showing the progress of the scan. If no errors were found as a result of the check, then the client installer is original and was downloaded completely (not damaged);
3. If errors were found during the check, then the installer is damaged and you need to download it again.
In "MD5summer"
1. Place the file “md5summer.exe” in the folder with the checksum file and the installer;
2. In the program interface that opens, click the Verify sums button;
3. Select the required md5 file and click Open;
5. If no errors are found (which will be indicated by a green indicator), then the client installer is original and was downloaded completely (not damaged);
6.If errors were detected (red indicator), the installer is damaged and you need to download it again.
6. Solving the problem with the Critical launcher error from Wargaming (Problems when starting the client/launcher)
If a critical error occurs when you try to launch, the client crashes, or the game does not launch, follow these steps:
Install the latest drivers for your video card from the manufacturer's website:
«
»
" " or
Install the latest version of "DirectX" for your operating system:
Download this software from the official Microsoft website:
If you do not have the following libraries installed, be sure to install them:
« Visual C++ 2008
« Visual C++ 2010» Download this software from the official Microsoft website:
« NET Framework» All of the following versions must be present in the system. Download this software from the official Microsoft website:
Possible audio problems, then install the latest drivers for your audio card from the manufacturer’s website:
7. Why doesn't the "Launcher" of the game client work? Here are more versions of solutions to problems from Wargaming
Problem 1
Description: “Critical error. Updates could not be installed. The application cannot continue to work. Detailed information is available in the log file."
Solution:
Close the game client, delete the “wargaming.net” folder by going to:
"Vista", "Windows 7" C:\Users\UserName\AppData (is a hidden folder)\Local\Temp\wargaming.net\
"Windows XP" C:\Documents and Settings\UserName\Local Settings\temp\wargaming.net\
(where "UserName" is your Windows account name)
You can also get to the folder without changing the visibility settings. Enter “%appdata%” (without quotes) into the address bar of Explorer, or use “TotalCommander”.
Clear the “Updates” folder located in the root directory of the game (example: C:\Games\World_of_Tanks\Updates). At the time of updating, we recommend temporarily disabling your antivirus software.
Launch Launcher. In the Launcher settings, enter port 6881 for incoming connections and activate the “Allow torrent use” setting, click OK. Restart Launcher and wait for the client to automatically update. Turn on your antivirus software. Try adding the game folder to the trusted zone of your antivirus.
First, perform a full scan of your computer for viruses.
Also try to create a new Windows account (new user) and run it under this account.
Problem 2
Description: “Critical error: Unable to download updates via http. The application cannot continue running. Detailed information is available in the log file." Published: 06/20/2013, 00:23
Recently, tank fans have encountered problems installing updates. In the installation menu, the message “could not be unpacked, information is available in the log” appears. This problem can be solved simply by an ordinary user without the intervention of a specialist. This article describes several solutions.
Method 1
The first thing you should try is to simply press the snooze button. Select the option to update/install again.
Method 2
- Analyze the disk where you install the game.
- Open an antivirus program on your PC and add the game to the trusted list.
- Completely format the directory with updates.
- Turn on the launcher and start the process.
Method 3
If the previous options did not work, follow these steps:
To do this, you need the Torrent application (it's free).
It is designed for Microsoft Windows, Mac OS X and Linux.
- Open the Tank Updates directory on your computer.
Example locations:
“This PC> Local drive (C:)> Games> World_of_Tanks> Updates”;
“My computer > (D:)> Games >World_of_Tanks> Updates.”
Inside this folder you will see a patch/torrent file or several patches with the names:
"Fix World of Tanks Update/Install Error Problems."
- Double click on Fix World of Tanks Update to start downloading the patch.
A green uTorrent icon will appear in torrents.
- When uTorrent starts downloading, stop it, but do not delete the patch files from uTorrent. To do this, click the other mouse button, select “Stop”.
- Return to the Updates directory.
- Copy the patch file from the tanks "Updates" folder to your uTorrent download folder (the place where uTorrent saves downloaded documents). Replace it.
- Go to uTorrent. Right-click the patch file (you're downloading it) and select Force or force download.
The patch integrity will be checked.
If any parts are missing, please run the download to download the missing parts.
- Check again when the patch has downloaded to make sure. To do this, right-click on the fixes and select Force Re-Check.
- If the download is complete, copy the downloaded content from the downloads folder back to the World of Tanks “Updates” folder.
- Click the replay button in the game setup menu.
The methods listed above should correct the errors that appear. If none of the options helped you, then wait for the next version of the game/contact
With the release of each update, there is a need to update the client.
Basically, it automatically updates itself, but there are situations when:
The game itself tells you that you need to update the client;
after installing a game update, the client gives an error;
During the client update, additional downloading of updates begins.
Most of the problems that arise with updating the client in a gaming application can be associated with the extensive use of cheating mods. It is they that are downloaded and installed with a large number of viruses that do not allow gamers to play normally in an online game.
Let's look at some ways to update the World of Tanks game client
1. We try to launch the game application file with a link to the new update. After launch, the client must update itself, so it provides for independent (automatic) updating.
2. In cases involving a manual or selective update method, you must go to the official website of the game application in the “Game” tab and find the latest update released by date. Select the required file and download it to the World of Tanks installation folder.
The next step is to launch the client and, if necessary, specify the path to the update to the new downloaded update file
3. If the client refuses to start, you need to check for permission to automatically install updates. If there is a ban, the game will not start without updating and rebooting.
4. Sometimes you need to find “Launcher” in the installation folder and launch it. This action will push the braking system to quickly update.
5. The last way to update the World of Tanks game client and solve problems with the game not starting after the update is to eliminate prohibited modifications.
It is a large number of them that sometimes do not give permission to automatically update the client.
Therefore, it would not be sad for “honest” players, but they will have to remove all prohibited mods and run the client to update. Subsequently, of course, you can download and install all the necessary mod packs again. But again, this is at your own peril and risk, since they are prohibited and in the future they may also be a source of such problems.
You don’t have to touch official mods, they can’t cause any glitches and when you remove cheating mods, others shouldn’t be touched.